Terms of Service

1. Acceptance of Terms

By accessing DropTaxiHub or submitting a booking enquiry, you confirm that you are at least 18 years old and agree to comply with these Terms of Service and our <a href="privacy-policy.php">Privacy Policy</a>.

2. Services Provided

Drop Taxi Hub provides an online service to request taxi and cab bookings including drop taxi, outstation trips, airport transfers, local rides and corporate travel across Tamil Nadu and other serviceable regions.

We act as a booking and technology platform connecting customers with independent drivers or fleet partners. Availability, vehicle type and pricing may vary by route, date and demand.

3. Bookings and Confirmations

A booking request submitted through our website or WhatsApp does not constitute a confirmed reservation until we or our partner driver accepts and confirms the trip. Fares displayed online are estimates based on route distance and vehicle category; final charges may vary for waiting time, tolls, parking, interstate permits or route changes agreed at booking.

4. User Responsibilities

You agree to provide accurate contact and travel information, arrive on time at the pickup location, treat drivers respectfully and comply with applicable traffic and transport laws. You must not use our platform for unlawful, fraudulent or abusive purposes.

5. Payments

Payment terms, advance amounts and accepted methods will be communicated at booking confirmation. Online payments, where available, are processed through secure third-party gateways. You are responsible for any bank charges, tolls or government fees not included in the quoted fare unless otherwise stated.

6. Cancellations and Refunds

Cancellation and refund rules depend on booking status, notice period and operational costs. Cancellations made close to pickup time or after driver dispatch may incur charges. Contact our support team for assistance with cancellation requests.

7. Limitation of Liability

To the fullest extent permitted by Indian law, DropTaxiHub shall not be liable for indirect, incidental or consequential damages arising from use of the platform. We do not guarantee uninterrupted website access. Transport services are subject to road conditions, weather and regulatory requirements.

8. Intellectual Property

All website content, branding, logos and materials on Drop Taxi Hub are owned by us or our licensors. You may not copy, modify or distribute our content without written permission.

9. Driver and Partner Conduct

Drivers and fleet partners working with Drop Taxi Hub must comply with applicable transport regulations, maintain valid licences and provide safe, professional service. We may suspend partnerships for safety concerns, regulatory violations or breach of these terms.

10. Governing Law and Disputes

These terms are governed by the laws of India. Courts in Tamil Nadu shall have jurisdiction over disputes, subject to applicable consumer protection laws that may provide additional rights.

11. Changes to Terms

We may revise these Terms of Service at any time. Updated terms will be posted on this page with a revised effective date. Your continued use of the website constitutes acceptance of the updated terms.

12. Contact

For questions about these Terms of Service, please contact DropTaxiHub using the details below.